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  1. Mackerel Support
  2. About contracts and payments
  3. Fee, Payment

Fee, Payment

  • How do I get an invoice when paying by credit card?
  • Tell me about the timing of payments
  • Is it possible to use more than the plan’s limit?
  • Where can I change my credit card information?
  • I received an email saying "Payment processing failed"
  • What should I do if my credit card payment fails?
  • I accidentally changed to the Standard plan and want to return to the Free plan
  • Is tax included in the JPY price?
  • Calculating the number of hosts
  • Handling of host conversion when plan limits are exceeded
  • What happens to the usage fee if the moving average of the number of hosts is a decimal?
  • Can I use the Standard Plan without registering a host?
  • How does the billing system work when using mackerel-agent and AWS / Azure Integration together?
  • I want to share my monthly settlement amount with accounting personnel

Need even more help?

If you have a problem that cannot be solved by the FAQ's alone, contact the Mackerel support team.

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